Skip to main content

FAQ

How long does the free trial last?​

Seven days, with 200 MB storage and up to 300 photos per period. See Subscriptions.

Can I sign up on Android?​

Create your account on the website first, then sign in on Android with the same Google account.

Why don't my photos have location data?​

Photos shared through messaging or social apps often have GPS stripped. Use originals from your camera roll when possible.

How do I report a bug?​

If you found a bug in the web app, email support@eyedeea.com.

If you found a bug in the Android app, open the app Settings and tap Export Debug Logs, then email the generated logs to support@eyedeea.com.