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Troubleshooting

Uploads fail on Android

Confirm you are signed in, have storage quota remaining, and have network access. Retry on Wi‑Fi for large batches.

Slideshow empty on Fire TV

Verify the TV is linked via eyedeeaphotos.com/activate on the web and that the household has photos in the active filter.

Curation not running

Wait ~60 seconds after upload. Check Summary for scan status. Premium AI features require an active subscription.

More help