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Troubleshooting

Uploads fail on Android​

Confirm you are signed in, have storage quota remaining, and have network access. Retry on Wi‑Fi for large batches.

Slideshow empty on Fire TV​

Verify the TV is linked via eyedeeaphotos.com/activate on the web and that the household has photos in the active filter.

Curation not running​

Wait ~60 seconds after upload. Check Summary for scan status. Premium AI features require an active subscription.

More help​